38 m²
Classic King
A generous entry room with king bed, lounge chair, writing desk and stone bathroom.
Legal & Privacy
Privacy Policy
This policy explains how svenkong AS handles personal information associated with svenkong.com, guest enquiries, hospitality communications, event requests and related resort services.
Last updated: 23 September 2026.
1. Who we are
svenkong AS operates svenkong.com as the digital information and guest-service portal for the svenkong luxury hospitality concept. Our registered contact address is Fjordalléen 18, 0250 Oslo, Norway. Privacy questions may be directed to privacy@svenkong.com.
2. Information we may collect
We may collect information you choose to provide, including your name, email address, telephone number, country of residence, reservation or event preferences, accessibility requirements, and the content of messages sent to our customer-service team. When you use this website, technical information such as device type, browser type, approximate region, referring page, pages viewed, and security logs may also be processed where permitted by law.
We do not ask visitors to provide payment-card information through the general contact form. If payment services are made available in the future, payment processing may be handled by a specialist provider under its own privacy terms.
3. Purposes of processing
Personal information may be used to respond to enquiries, administer hospitality requests, manage event or accommodation discussions, improve the website, maintain security, comply with legal obligations, prevent misuse, keep records of consent, and communicate operational information requested by the visitor.
4. Legal bases
Depending on the context and applicable law, processing may rely on your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with a legal obligation, or our legitimate interests in operating a secure and effective hospitality website. Where legitimate interests are used, we consider the impact on your rights and interests.
5. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements. General enquiries are normally retained for a limited operational period unless the correspondence develops into an ongoing business or guest relationship.
6. Sharing and service providers
Information may be disclosed to service providers that support hosting, communications, customer service, security, legal compliance, analytics or hospitality operations. These providers are expected to process information only for authorized purposes and to apply appropriate security measures. We may also disclose information where required by law, regulation, court order or a competent authority.
7. International transfers
Where information is transferred outside the European Economic Area or another jurisdiction with comparable safeguards, we seek to use lawful transfer mechanisms and appropriate contractual, technical or organizational protections.
8. Your rights
Subject to applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing. You may also withdraw consent where processing is based on consent. Requests can be sent to privacy@svenkong.com. We may need to verify identity before fulfilling a request.
9. Security
We use proportionate administrative, technical and organizational safeguards designed to protect information against accidental loss, misuse, unauthorized access, alteration or disclosure. No internet transmission can be guaranteed to be completely secure, so visitors should avoid submitting unnecessary sensitive information through general website forms.
10. Children
The website is intended for general hospitality information. We do not knowingly seek unnecessary personal information from children.
11. Changes to this policy
We may revise this policy to reflect legal, technical or operational changes. The current version will be published on this page with an updated date.
For privacy requests, contact privacy@svenkong.com or write to svenkong AS, Fjordalléen 18, 0250 Oslo, Norway.
About svenkong AS
Hospitality with presence, precision and personality.
svenkong AS is the company behind svenkong.com, a luxury hospitality concept built around refined stays, destination dining, culture, entertainment, wellness and carefully managed private resort amenities.
Our approach
The idea behind svenkong AS is straightforward: a large destination should still feel personal. We plan the guest journey around clear service, elegant spaces, comfortable pacing and meaningful choice. The resort concept combines the polish of a grand European hotel with contemporary restaurants, wellness, theater programming, private event spaces and discreet adult-only amenities.
Our design language favors tactile materials, restrained lighting, generous public spaces and a sense of calm rather than sensory overload. That philosophy extends throughout the property, where intuitive wayfinding, visible guest-service points and distinct zones help visitors choose the pace that suits them.
Company details
Company: svenkong AS
Address: Fjordalléen 18, 0250 Oslo, Norway
Guest services: +47 22 84 61 90
Email: guestservices@svenkong.com
Privacy: privacy@svenkong.com
Responsible operations
The hotel is designed as a broad hospitality destination. Adult-only areas, where applicable, are managed separately from the main hotel experience, with clear access rules and responsible operating standards.
Accessibility and inclusion
We aim for digital and physical experiences that are understandable and welcoming. Guests with accessibility requirements are encouraged to contact guest services before arrival so that available room layouts, mobility support and venue access can be discussed in advance.
Guest Services
Contact svenkong.com
For hotel information, restaurant enquiries, event planning, accessibility requests or general questions about the resort, contact our guest-services team.
Customer service
svenkong AS
Fjordalléen 18
0250 Oslo
Norway
Telephone: +47 22 84 61 90
Email: guestservices@svenkong.com
Privacy: privacy@svenkong.com
General enquiries are handled during normal European business hours. For urgent on-property matters, guests should use the dedicated service number provided at check-in.
Terms
Terms of Use
These terms govern access to and use of svenkong.com. By using the website, you agree to use it lawfully and in accordance with these terms.
1. Informational purpose
The website provides general information about the svenkong hospitality concept, including accommodation, dining, entertainment, wellness, private resort areas and guest services. Content may change as facilities, opening hours, menus, entertainment schedules, room categories and operational policies evolve.
2. No guarantee of availability
Descriptions, amenities, restaurants, entertainment, room features and other services are subject to availability, change, closure, private events, maintenance, regulatory requirements and operational decisions. Confirm time-sensitive details directly with guest services.
3. Acceptable use
You may not misuse the website, attempt unauthorized access, interfere with security, upload malicious code, impersonate another person, scrape the site in a manner that causes unreasonable load, or use website content in violation of applicable law or third-party rights.
4. Intellectual property
The svenkong.com name, visual identity, original text, layout and site design are protected by applicable intellectual-property laws. Limited personal, non-commercial viewing is permitted. Reproduction or commercial reuse requires prior written permission unless otherwise allowed by law.
5. External services
If the website later links to third-party booking, mapping, payment, transport or entertainment services, those services may be governed by separate terms and privacy policies. svenkong AS is not responsible for third-party content beyond obligations imposed by law.
6. Liability
To the extent permitted by law, the website is provided on an “as available” basis. We seek to keep information accurate but do not guarantee that all content is complete, current or error-free at every moment. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
7. Governing law
Unless mandatory consumer law provides otherwise, these terms are governed by Norwegian law. Any dispute should first be raised with svenkong AS so that a practical resolution can be explored.
Grand hotel • spa • dining • theater
svenkong.com casino resort
A refined European hotel destination shaped around spacious rooms, quiet luxury, destination dining, wellness, cultural programming and highly personal service.
The hotel experience
A grand hotel designed around the way people actually travel.
svenkong.com is first and foremost a luxury hotel. The property is designed around the idea that a memorable stay depends on more than dramatic interiors or an impressive address. It depends on how the building feels at different hours of the day, how easily a guest can move from room to restaurant, how quietly a corridor closes behind them, how naturally staff anticipate simple needs, and how much freedom the guest has to shape the stay around their own rhythm.
The arrival is intentionally calm. Guests move from a sheltered entrance into a high-ceilinged lobby where warm stone, dark timber, soft upholstery and discreet lighting replace the visual noise often associated with large destination properties. Check-in is handled at individual desks rather than across a long counter, allowing the first interaction to feel personal. Luggage can be taken directly to the room, restaurant tables can be confirmed at arrival and concierge requests can be arranged without requiring the guest to visit several different service points.
Public spaces are designed as a sequence of distinct rooms. A bright garden lounge is intended for morning coffee and informal meetings. The library is quieter, with deep chairs, reading lamps and smaller tables. The main lobby bar becomes more social in the evening, while still preserving enough space for conversation. These different environments make the hotel useful throughout the day without requiring guests to leave the property for every change of pace.
The overall design language is contemporary European rather than thematic. Natural stone, smoked oak, brushed metal, wool textiles and subtle green tones form the base palette. Decorative details are restrained so that rooms feel substantial without becoming visually exhausting. The objective is to create a property that feels current when it opens and still feels relevant years later.
Rooms & suites
Quiet rooms, proper beds and space that feels residential.
Guest rooms are designed to feel noticeably calmer than the public areas below. Bedrooms use warmer lighting, softer materials and fewer decorative distractions. Beds are positioned to preserve clear circulation around the room, bedside controls are simple and intuitive, and blackout curtains are specified to support proper rest after late arrivals or long evenings.
Every room category includes high-quality bedding, a pillow menu, climate control, fast wireless connectivity, full-length mirrors, a comfortable reading chair and sufficient charging points on both sides of the bed. Bathrooms use pale stone, generous mirrors and walk-in showers with strong water pressure. Larger categories add freestanding baths, double vanities and separate dressing areas.
Sound insulation is treated as a core part of the room design rather than an afterthought. Walls, doors and glazing are specified to reduce disturbance from corridors, neighboring rooms and public areas. This is especially important in a destination property where restaurants and performances may continue late into the evening.
54 m²
Corner Room
Additional windows, more seating and a stronger sense of privacy at the edge of each floor.
78 m²
Junior Suite
Separate sitting area, larger wardrobe, dining table and extended bathroom.
112 m²
Grand Suite
Separate living room, dining space and bedroom designed for longer stays.
168 m²
Residence
Apartment-style layout with pantry, salon and the option to connect extra bedrooms.
24/7
Room service
Full breakfast periods, all-day classics and a carefully edited late-night menu.
Suites
Made for longer stays, private dinners and slower mornings.
The suite collection is intended for guests who want a more residential experience rather than simply a larger bedroom. Living rooms use real dining tables, comfortable sofas and enough surface area to make the space practical for breakfast, informal meetings or quiet evenings in. The interior architecture separates sleeping and social zones so that one person can rest while another continues to use the suite.
Grand Suite
The Grand Suite includes a bedroom, large living room, four-seat dining table, dressing area and an expanded bathroom with double vanity, walk-in shower and bath. Windows are positioned to provide natural light across the living area rather than only around the bed. A discreet pantry supports in-room dining and private service without turning the suite into a formal apartment.
Svenkong Residence
The top category is conceived as a genuine residence. A private entrance hall opens to a salon, dining room, pantry, study area and two bedrooms. Selected residences can connect to additional rooms for families, assistants or security personnel. The atmosphere remains understated, with the emphasis on proportion, material quality and privacy rather than decorative excess.
Practical comfort
Suites can be prepared around specific preferences where operationally possible. This may include different pillow types, additional garment care, alcohol-free minibar setups, child-friendly arrangements, work equipment, flowers or dining requirements. The goal is to make personalization feel natural rather than ceremonial.
Dining
Restaurants that stand on their own.
A destination hotel should be worth visiting for dinner even when the guest is not staying overnight. For that reason, svenkong.com is planned around several distinct restaurants rather than one large all-purpose dining room. Each venue has its own kitchen, atmosphere and reason to exist.
Breakfast is treated as a full hotel experience rather than a buffet afterthought. Guests can choose the main breakfast room, order à la carte dishes, use room service or take a lighter breakfast in the lobby lounge. Fresh bread, fruit, eggs cooked to order, yogurt, cereals, pastries and hot dishes are available alongside strong coffee and a considered tea selection.
The bar program follows the same approach. The Lobby Room focuses on classic cocktails, Champagne, wine and well-developed alcohol-free drinks. The Library serves coffee, tea and small plates throughout the day. A seasonal rooftop bar provides a more social evening environment when weather allows.
Wellness
A spa floor designed to lower the tempo.
The wellness floor sits deliberately away from the busiest public spaces. Guests enter through a quiet reception area before moving toward the pool, thermal rooms, changing areas and treatment suites. Natural stone, filtered daylight and restrained acoustics create a clear change in atmosphere from the rest of the hotel.
The indoor pool is long enough for proper swimming rather than purely decorative use. A sauna, steam room, relaxation space and cold-rinse area support a simple thermal circuit. Treatment rooms are sized generously so massages and body treatments do not feel compressed into small cabins. A dedicated couples room is available for guests who prefer to book treatments together.
The gym includes cardiovascular equipment, free weights, resistance machines and functional training space. Early opening hours make it practical for business travelers, while guided mobility, stretching and private training sessions can be arranged by appointment.
Wellness is an important part of the hotel identity because it gives longer stays balance. A guest can spend a morning swimming, take lunch in the café, explore the city, return for dinner and finish the evening at a performance without the property ever feeling like a single-purpose destination.
Theater & culture
A hotel with an evening program of its own.
The Grand Theater is planned as a flexible 1,100-seat venue for touring music, comedy, talks, special performances and private productions. The theater has its own arrival sequence so local audiences can attend an event without moving through the hotel lobby. This makes the venue feel like part of the city as well as part of the property.
A smaller 280-seat Studio supports jazz, acoustic performances, emerging artists, private events and smaller productions. Because the two rooms can operate independently, the hotel can maintain an active cultural calendar across more nights of the week.
The purpose of the program is not to create constant spectacle. It is to give guests a reason to stay in for the evening and give local visitors a reason to return. A complete night might consist of dinner, a performance and a final drink in the lobby bar, all without needing transportation between venues.
1,100
Grand Theater
Touring music, comedy, talks and large-format performances.
280
The Studio
Jazz, acoustic sets, private events and intimate productions.
6
Private salons
Rooms for dinners, meetings, launches and celebrations.
365
Year-round calendar
Programming designed to keep the property culturally active throughout the year.
Meetings & events
Private rooms that do not feel like conference centers.
Business and private events are integrated into the hotel without dominating it. Meeting rooms use the same materials and furniture quality as guest areas, while discreet technical infrastructure supports presentations, video calls and larger productions. Natural light is prioritized where possible, and breakout areas are furnished as lounges rather than corridors with temporary tables.
The ballroom can host formal dinners, launches and larger gatherings, while smaller salons work for board meetings, private breakfasts, interviews or family celebrations. Dedicated event planners coordinate room layouts, menus, audiovisual needs, accommodation blocks and arrival schedules.
Catering comes from the same culinary team responsible for the restaurants. This allows event menus to feel connected to the hotel rather than outsourced or standardized. Breakfast meetings can be light and efficient, working lunches can stay focused, and formal dinners can use multi-course menus comparable to the main restaurants.
Service
Luxury measured in how little effort the guest has to make.
Service at svenkong.com is designed around clarity and anticipation. Guests should not have to repeat the same request to several departments, search for basic information or adapt their whole schedule to the hotel. The concierge can coordinate restaurants, theater tickets, city reservations, transfers and special arrangements from a single point of contact.
Housekeeping can be scheduled around the guest when operationally possible. Turndown service can be requested or declined. Restaurant allergies and dietary requirements can be noted in advance. Families can request connecting rooms and practical room setups. Business travelers can arrange garment pressing, early breakfast or private transport.
The hotel also places value on discretion. Premium service does not require excessive attention or formal ceremony. Staff should be available when needed and easy to step away from when privacy is preferred. That balance is especially important for repeat guests who want the property to feel familiar without feeling watched.
A small part of the wider resort
A discreet private part of the wider resort.
The casino resort element is only one small part of the overall hospitality experience. The related facilities are positioned away from the quieter hotel, spa and dining areas, with separate circulation and discreet access so guests who are not interested in that part of the property can enjoy the hotel without it shaping their stay.
The focus remains on privacy, atmosphere and discreet integration with the wider hotel experience. No gaming activity is required to stay at the hotel, dine in the restaurants, attend performances, use the spa or book events. The broader destination is designed to stand on its own as a luxury hotel.
Guest experience
A hotel that works from breakfast until late evening.
“A great hotel does not need to demand attention. It simply makes every part of the stay feel considered.”
Frequently considered
Useful details before planning a stay.
Plan your stay
Make the hotel the destination.
Whether the visit is built around a suite, a dinner, a performance, a spa weekend or a private event, svenkong.com is designed to feel complete without requiring a fixed itinerary.